September 2015

  1. Inspiration Breeds Opportunity

    Inspiration Breeds Opportunity
    Our recent experience at the Wireless Repair EXPO during CTIA Super Mobility 2015 got us very excited about the future of repair. It's inspiring to hear about success and growth from repair shops and members of the repair community. As we started building connections, we also started dreaming about what eTech Parts could be by next year's Wireless Repair Expo. So we started thinking...
  2. Wireless Repair EXPO 2015 Recap

    Wireless Repair EXPO 2015 Recap
    Thanks to everyone in the Repair Community for another fantastic Wireless Repair EXPO. We'll see you again next year!   We're still winding down and catching up after a crazy week at the Wireless Repair EXPO during CTIA Super Mobility 2015. After experiencing the first Wireless Repair EXPO last year, the team at eTech Parts has to agree: this...
  3. New Customer Pickup

    New Customer Pickup
    Do you live close to eTech Parts? If so, it’s time to get excited about our brand new walk-in location! While many members of our eTech Parts team were in Las Vegas for CTIA, Linda and the rest of our team were busy readying our new walk-in location! This new storefront will function as our new in-store order pickup location...
  4. 5 tips for finding, training, and retaining repair technicians

    5 tips for finding, training, and retaining repair technicians
    One of the hardest tasks repair shop owners face is finding and training great technicians. Once you do that, you face the even larger challenge of figuring out how to retain them over the long-term. The last thing any repair shop owner wants is to teach someone how to perform repairs competently to have them go out on their own and become the competition. Continue reading →
  5. 2015 Apple Rollout Recap

    2015 Apple Rollout Recap
    As you recall from our annual eTech Parts 2015 Apple Rumor Roundup… there was a lot of speculation about what Apple has been up to. We waited patiently for this day to come. Just in case you didn't spend the two hours watching the event streaming live, as I did last week, here is quick summary of what we learned. Apple’s opening remarks warned about “monster announcements” for various product lines. So, what did we learn? Apple Event September Continue reading →
  6. Thursday Night After Party

    Thursday Night After Party
    Got any plans for tomorrow night? If you're looking for a repair community networking event to attend during the Wireless Repair EXPO, look no further - the eTech suite is the place to be! Thursday after the show its the After Party with eTech Parts at Caesars Palace Las Vegas. Join the Repair Community (in real life!) at 8pm til...
  7. Come see eTech at the Wireless Repair EXPO

    Come see eTech at the Wireless Repair EXPO
    We're only ONE DAY away from the biggest Repair Community event of the year! The eTech Parts team has plenty of fun events, informative workshop sessions, consultations, and giveaways lined up to help you make the most of your week at the Wireless Repair EXPO. Here's where you can find us during the show. Find out more about the eTech...
  8. eTech Parts is Closed for Labor Day

    eTech Parts is Closed for Labor Day
    eTech Parts will be closed on Monday, September 7th for Labor Day. Place your orders online by 4PM on Friday (tomorrow) to stock up before the long weekend. FedEx will not deliver or pickup on Monday, September 7th. Please plan your shipments accordingly. To avoid paying extra Saturday shipping charges, we suggest placing your order by 4PM Thursday (today) via...
  9. 5 Questions to Ask Your Customers

    5 Questions to Ask Your Customers
    If you own a cell phone repair shop, are you asking your customers the right questions? Do you take the time to fully engage each client to ensure they understand your repair services? Do you explain your warranty in full, or ask how they found out about your repair shop? Communication is key to creating the ideal customer experience. If you’re not asking your customers the right questions – or you allow them to leave your shop with questions unanswered – you’re missing a huge opportunity to build customer loyalty and increase your sales. Continue reading →

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