December 2015

  1. 2015: Wireless Repair Year in Review

    2015: Wireless Repair Year in Review
    It’s been quite a year at eTech Parts! In 2015 we saw evidence of the amazing things that can happen when we come together as an industry. Nothing inspires us more than seeing the Repair Community growing and thriving. Here are the highlights of 2015 for the wireless repair industry. Continue reading →
  2. 2015 Winter Market Watch: iPhone 6 Screen Replacement Cost

    2015 Winter Market Watch: iPhone 6 Screen Replacement Cost
    We often hear concerns from phone repair shop owners about service pricing. Competitive pricing is important, but there are many factors to consider before setting pricing. Special offerings such as rush service, tempered glass screen protectors, cleaning cloths, or an extended warranty may add value to your repairs and help your customers understand the reasoning behind your pricing. Continue reading →
  3. Community Responses to ESD Safety

    Community Responses to ESD Safety
    There are many different beliefs, opinions, and experiences concerning electrostatic discharge (ESD) safety and equipment. So we asked you, the community, what practices you do or don’t implement in your own shops — and the results are in! Continue reading →
  4. 5 Tips for Protecting Your Customers’ Data

    5 Tips for Protecting Your Customers’ Data
    There have been various stories recently of customer information being abused within repair shops. We have talked about this subject before, but figured it was time for an update. Here are some considerations for repair shop employees when managing a customer’s device. Continue reading →

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