Repair Tips & Resources Posts

iPad mini 4 Smart Cover Sensor Issues

Here at eTech, a few customers have run into some issues with the iPad mini 4 Smart Cover sensor on replacement screens. On each new replacement iPad mini 4 screen, there is a sensor flex cable which must be transferred from the original broken screen to the new screen. This sensor does not come attached to the screen and must be transferred prior to replacement.

The sensor is located on the back of the screen under a small piece of black tape and requires micro soldering and board level repair skills to properly replace.

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If this sensor is not transferred during screen replacement, a number of issues may occur:

Essentially, if the sensor is not on the screen, it will cause the device to think it is in ‘Smart Cover’ mode all the time. When attaching the screen, it may power up at first but then quickly go black. It may only respond when you hold down the power button, then prompt you to “slide to power off” the device. When a smart cover is attached, the power button will only work if you long-press it and not when you tap to wake or put the screen to sleep.

There are a number of factors that can cause issues during a repair. If these issues sound familiar or you’re having similar troubles with an iPad mini 4 screen replacement, it may be due to the smart cover sensor. Make sure this flex cable is transferred and properly soldered to the new screen before proceeding.

Have you ever run into this issue? What other symptoms are typical with this type of repair? Do you have any helpful repair tips to share with the Repair Community? Let us know in the comments below and as always, contact your eTech sales representative with any questions or concerns.

Hakko Equipment Arrives at eTech Parts

Hakko Equipment Arrives at eTech Parts

Like with any repair, soldering requires the right tools. It is tempting to purchase the most inexpensive tool for the job. Always remember that savinghakko_soldering_station_fx888d-23by money is not worth sacrificing your time and safety. Quality equipment is often more energy efficient, safer for you or your technician, and less likely to accidentally damage the device you are repairing. Protection by a warranty is an additional benefit when you purchase quality equipment. Hakko is a product that wireless repair technicians have trusted for years for these reasons.

Wireless Repair Roundup 2016 Recap

We had a great time with the wireless repair community in Nashville! wireless-repair-roundup-collageIf you weren’t with us, then you really missed out. The repair industry is rapidly growing. As we continue to grow, it is important to remember that working together will be the most beneficial for all. There is room for all members of the Repair Community to grow. The Wireless Repair Roundup was a great chance for members of the wireless repair community to connect and make plans for the future.

RepairShopr Crash Course

Do you still have some questions about how eTech Parts integration with RepairShopr works?  Or do you have questions about how to customize RepairShopr for your business? Either way, if you’re looking for answers, here’s your chance to get them! RepairShopr is hosting a Crash Course this Thursday (April 28th) at 1 PM CT (11 AM PT). This is the perfect opportunity to see if this all-in-one platform is a perfect fit for your wireless repair business. If you want to learn more about what RepairShopr has been able to do for other wireless repair businesses, check out this blog featuring real cell phone repair shop owners!RepairShopr Crash Course- august-etech-parts

Now Announcing the eTech LCD Buyback Program

You may have noticed a new feature when you sign into your customer portal. What is this “buyback program“? We are accepting broken displays for use with iPhone and Samsung devices for our new recycling program! We spent years testing several facilities throughout the US, Mexico, and China. We are excited to announce that we have found the proper facility and invented progressive processes that meet our high expectations for the eTech customer experience. We can’t wait to see our customers benefiting from this fantastic source of additional revenue for cell phone repair businesses.

iFlex: Our Newest Opening Tool

Are you looking for a new opening tool? Here is a new openingiflex-on-toolbench-etech-parts tool that you can use to repair iPhone, iPad, iWatch, iPod, Samsung Galaxy Devices, Sony, HTC, and LG Devices. The iFlex opening tool is designed to easily fit between the front screen and the frame of the device to lift the broken screen off of the device. Repair a broken screen without causing damage to important cables with this professional opening tool. Repairing a broken phone, tablet, or laptop screen? Give this new screen repair tool a try!

Like any technician or mechanic worth their salt knows, having the right tool for the job makes all the difference. We had been searching for a tool that made repairs on screen-out-first phones like the Galaxy S5 faster and more reliable. The iFlex is that tool. When paired with a heat pad the iFlex is a complete winner to pull an LCD without damaging the expensive screen assembly. Charge ports are cake. Speakers and cameras no longer make me sweat. The iFlex should be in any technician’s arsenal.Ken L. from Prestige Electronics

Doing Business Made Easy for RepairShopr Users

What systems do you have in place to meet your point of sale, customer relationship management, inventory management, accounting, ticketing and invoices, and marketing needs for your wireless repair business? We often hear of the old-fashioned pen and paper approach. Some members of our wireless repair community have left the mountains of paper behind, and started saving time in the process, by using software that manages all aspects of running a repair business. As an added bonus to these software users, more integrations are being developed to help save even more time in their daily operations.

Customer Spotlight: iDoctor Cell Phone and Tablet Repair

We caught up with Glenn from iDoctor Cell Phone and Tablet Repair to learn more about his experience in the wireless repair idoctor-glenn-etech-parts-group-photoindustry.

Phone Repair Training Comes to KC

We are excited to announce that Spring 2016 eTech Training Courses are in full-swing!
 That’s right, our Spring 2016 cell phone repair training courses began Monday. We are so happy to now have our training program within our headquarters located just outside of Kansas City! It is great to all be back under the same roof. We believe this more centralized location will help make training more convenient so that we can serve more members of the repair community and help this wireless repair industry grow.

Come visit us in KC with leave with expert wireless repair training from our knowledgeable eTech Training instructors. You, or your technicians, will leave feeling confident in tackling any mobile device repair.  In addition, completion of an eTech Training course also comes with lifetime instructor and technician support. What are you waiting for? Grow your cell phone repair business by better serving your customers!

New technicians can build their skills with the Repair Fundamentals course. This is a great option for new members of the repair community, new technicians, or other Jake-LEAD-TECH-etech-parts-iphone-repairrepair shop employees looking to get their footing in the wireless repair industry. Topics covered include workbench tools and safety, diagnostics and troubleshooting, and device disassembly and re-assembly. All courses are taught using popular working devices. Let eTech Training supply functional devices and first-class training!

We hear many members of the community wondering about micro-soldering techniques. This is a great skill to set your shop apart from other repair businesses. The eTech Training Micro-Soldering course covers popular repairs (such as FPC connectors and multipad flex cables) and other in-depth learning on micro-soldering techniques. Stop turning away those soldering repairs and add value to your cell phone repair business!

Boost profits by offering glass-only repairs to your customers. eTech Training can teach how to properly separate a working LCD from the broken front glass and much more! The two-day Glass-Only Repair course will help Screen Shot 2016-03-07 at 12.16.42 PMyou boost your profit margins, lower your overhead on screen repairs, and insulate your repair business from unexpected industry-wide LCD shortages. Learn proper LOCA application and technique to help you restore the device so that it looks as good as new. Glass-only repair varies from device to device, so learn using functional and popular devices!

Interested in both micro-soldering and glass-only repairs? The Advanced Repair Training course was made for you! You are a skilled technician, but learning how to properly handle issues such as water damage, data recovery, and other techniques can help you serve customers even better. These skills can can be applied to dozens of repairs with different types of devices which diversifies your revenue base. Another benefit of this course is unplanned events (such as LCD shortages) will not keep you from serving your customers since you can perform glass-only repair! This is a great course for those investing in long-term success for their smartphone repair business.

etech tools february 2For more information about eTech Training courses, click here or give us a call!

While you’re in Kansas City, check out some local spots and events! Here are a few local favorites:

BBQ (of course!) | Nelson-Atkins Museum of Art or The Kemper Museum of Contemporary Art | Boulevard Brewery Tours Sporting KC Soccer or a Mavericks hockey game | The Wine Festival at Union Station (March 26th) | Live Jazz at 18th and Vine | NAIA DI Mens and Women’s Basketball National Championships | Historical sites like the World War I Museum and Memorial | The City and Farmers Market

For more information on current events in Kansas City, check out Visit KC!

 

Save Time on Screen Repair with New Hot Tool

We know the iPad 2 is one of the most common tablet repairs, but do you have the best tools for the job? If you are performing tablet repairs without a screen heating station you’re wasting precious time. This tablet repair station is easy to use and makes tablet repair as simple as 1,2,3.