Repair Community

Join the Repair Community as we discuss the present and future of the cell phone repair industry.

  1. 5 Tips for Protecting Your Customers’ Data

    5 Tips for Protecting Your Customers’ Data
    There have been various stories recently of customer information being abused within repair shops. We have talked about this subject before, but figured it was time for an update. Here are some considerations for repair shop employees when managing a customer’s device. Continue reading →
  2. 5 Ways eTech Training can help your shop grow

    5 Ways eTech Training can help your shop grow
    Running a repair shop isn’t an easy job. You guys made it known one of the largest problems you face is hiring, training, and retaining technicians. Unanimously this was the biggest pain point most of you suffered from. A year or so ago we set out to help our customers solve this problem — and eTech Training was born. Continue reading →
  3. 5 Questions to Ask Your Customers

    5 Questions to Ask Your Customers
    If you own a cell phone repair shop, are you asking your customers the right questions? Do you take the time to fully engage each client to ensure they understand your repair services? Do you explain your warranty in full, or ask how they found out about your repair shop? Communication is key to creating the ideal customer experience. If you’re not asking your customers the right questions – or you allow them to leave your shop with questions unanswered – you’re missing a huge opportunity to build customer loyalty and increase your sales. Continue reading →
  4. Meet eTech Parts at the Wireless Repair EXPO

    Meet eTech Parts at the Wireless Repair EXPO
    Are you attending the Wireless Repair EXPO at CTIA Super Mobility 2015? Our team at eTech Parts is counting down the days until we see everyone at the biggest Repair Community event of the year! Watch our video below to see what we have planned, and check out our Wireless Repair EXPO page for a schedule of events. During the...
  5. 5 Reasons Your Repair Shop Should be on Social Media

    5 Reasons Your Repair Shop Should be on Social Media
    Hey Repair Community - it's Social Media day! Yes, I too was unaware such a day of celebration existed, but what better way to celebrate than with a quick blog about it. Community Manager is just one of the hats I wear here at eTech Parts, and I've learned a lot since taking on the role. It's my hope to share...
  6. 5 Questions to Ask Your Cell Phone Repair Shop

    5 Questions to Ask Your Cell Phone Repair Shop
    When you need to get your phone fixed fast, finding a reliable cell phone repair shop can be tricky. Depending on your location, you might have several options or just one – but either way, it’s important to know how to spot a trustworthy and reliable repair shop. You can learn a lot about any repair shop by asking the...
  7. Your last chance to win $500!

    Your last chance to win $500!
    If you haven't taken our 2015 repair pricing survey, now's your last chance to get FREE Ground Shipping (US only) and enter to win $500 store credit at eTech Parts! Thank you to everyone who's completed our survey so far - the response has been outstanding. If you haven't taken the survey yet you can find it here. We encourage...
  8. Last chance to get your free repair shop poster!

    Last chance to get your free repair shop poster!
    Have you received your repair shop poster yet? The final prints are almost gone - now's your last chance to claim this FREE phone values poster for your repair shop!   You can enter on Facebook, Twitter, Instagram, Google+ or you can email us at marketing@etechpartsdotcom too. Just tag us in a picture showing where you'll hang the poster in...
  9. Why Great Customer Service is Important for Your Repair Shop

    Why Great Customer Service is Important for Your Repair Shop
    Offering great customer service is important for companies in every industry, but in wireless repair your approach to customer service can make or break your business. It has the potential to make an impact on the perception of the wireless repair industry as a whole. Wireless repair is different from many industries because the "product" you sell is actually a...
  10. The iPad 2 is the most frequently fixed iPad

    The iPad 2 is the most frequently fixed iPad
    After asking the Repair Community what iPhone models they fix the most, we had no choice but to ask the same about iPads. The team at eTech Parts is always curious to hear what our customers are up to and what they're seeing in their wireless repair shops. When we asked the Facebook community what iPad models they fix most...

Items 21 to 30 of 232 total