Industry News Posts

Spring 2016 iPhone 6 Screen Replacement Market Watch

Spring 2016 iPhone 6 Screen Replacement Market Watch

branded-Phone-6-screen-replacement-spring-market-watchWe asked the wireless repair community to share their location and what they are currently charging for an iPhone 6 screen replacement. This sparked a great conversation not only about pricing but about topics such as glass-only repair, offering multiple screen options to customers, and what service add-on’s different wireless repair shops include in their pricing. For purposes of this post, we included the price of a full assembly swap but if you’d like to see the original conversations please check out our Facebook, Instagram, and Twitter feeds. We are so thankful to all who participated including members of the international wireless repair community in Ireland, the Netherlands, and the UK. Here is a break down by region as well as some other quick facts brought to you by the wireless repair community.

Battery Shipping Update

Battery Shipping Update

Have you heard about the new lithium battery shipping regulations?

Lithium batteries commonly used in consumer electronic devices (such as the devices in the wireless industry) have been identified as a fire risk. When these batteries are designed their purpose is to provide high levels of energy which can result in that power becoming a high level of heat if the battery is damaged, improperly handled, or short circuited. Improper design and assembly have also resulted in fire which have led to stricter regulation of shipping lithium ion batteries. The IATA, or International Air Transport Association, issued new regulations prohibiting lithium batteries to be transported using passenger aircraft. This prohibition of the batteries on passenger aircraft means these products will need to be shipped with additional care.

In addition to prohibiting air transport of lithium batteries, the IATA also released more strict packing standards for these batteries. Packaging must ensure the batteries will not short circuit in transit. Batteries, such as batteries for use with iPhone 6, will be packaged in non-conductive material (such as plastic) and will be separated by cardboard or a similar packing material that prevents contact between batteries. All exposed terminals must be covered by a non-conductive material. These standards help ensure the safety of your package and comply with federal law. In addition to noticing the increased packaging, you will notice that orders with batteries will only be able to ship using Ground Shipping.

At this time we will not be increasing prices and will be offering store credit equal to the amount of shipping of the additional package. With batteries in your order, regardless of the shipping preference you select, your package will be shipped using Ground Shipping. This is similar to our current procedure for ordering Air Duster Cans. If you place an order containing batteries and are eligible for Priority Overnight Shipping, please remove the batteries from your order and place them in a separate order selecting Ground Shipping. Contact us to receive store credit for the amount of shipping the Ground Order. This ensures that you are able to take advantage of your free shipping. If you have questions, please contact your eTech Representative so that they can give you details on how this will apply to your specific situation.

Top 4 Pain Points of Wireless Repair

Top 4 Pain Points of Wireless Repair

The wireless repair industry often still looks like the Wild Wild West. Like in the West, there are new trails to be blazed and outlaws to be stopped. These outlaws don’t stop us from being excited about the future of the wireless new frontier, through repair. To keep your repair business moving down the trail, we wrangled some solutions to the Top 4 Pain Points in Wireless Repair.

Wireless Repair Roundup 2016 Recap

We had a great time with the wireless repair community in Nashville! wireless-repair-roundup-collageIf you weren’t with us, then you really missed out. The repair industry is rapidly growing. As we continue to grow, it is important to remember that working together will be the most beneficial for all. There is room for all members of the Repair Community to grow. The Wireless Repair Roundup was a great chance for members of the wireless repair community to connect and make plans for the future.

Now Announcing the eTech LCD Buyback Program

You may have noticed a new feature when you sign into your customer portal. What is this “buyback program“? We are accepting broken displays for use with iPhone and Samsung devices for our new recycling program! We spent years testing several facilities throughout the US, Mexico, and China. We are excited to announce that we have found the proper facility and invented progressive processes that meet our high expectations for the eTech customer experience. We can’t wait to see our customers benefiting from this fantastic source of additional revenue for cell phone repair businesses.

Samsung Galaxy S7 Release Rundown: Features We Love

There has been a lot of buzz around the eTech office about Samsung lately. In addition to dropping prices on Samsung screens, we are thrilled that the release of the Galaxy S7 series has finally arrived! This much anticipated device was released on March 11, and you may have already seen some teardowns online. Here is a look at some of our favorite features of the new Samsung Galaxy S7.etech parts samsung parts

Wireless Repair Roundup Preview

Will we see you in Nashville?

eTech Parts Customer Spotlight: Lexington Cell Phone Repair

We caught up with James M. from Lexington Cell Phone Repair to learn more about his experience in the wireless repair industry.
How did you end up in the wireless repair industry?Lexington Store Cell Phone Repair

I found my way into the wireless industry through buying and selling items on eBay.  This is something I had always loved as I’ve been on eBay since 1999 and with e-commerce I knew there was always going to be unlimited opportunities.  Over the years I sold anything, from clothing to sports equipment, but mostly electronics.  When I first began to buy and sell iPhones in 2008 the profit margins were high, and then I began buying and selling broken devices as-is.  It didn’t take long for me to realize that there were great opportunities to repair the devices to further increase those profit margins.  I ordered some parts off of eBay and just decided to dive right in.  After the first 6 months of teaching myself how to repair, I had spent a great amount of money due to making mistakes and destroying parts and motherboards, I was finally to the point that I began repairing devices within my community through word of mouth.  By 2010 I had quit my job and worked from home selling and repairing devices. 

My business partner Stephen had been repairing devices on the side locally for quite a while when we met in 2011.  I had purchased quite a few iPhones from him in the past and decided to setup a meeting with him to discuss the plans I had drawn up to actually turn this into a storefront business and, shortly after, Lexington Cell Phone Repair, LLC was founded!

Must-Have Parts for the Chinese New Year

Happy New Year! We hope you had a wonderful holiday season. As 2016 begins, it is time to plan ahead and stock up on inventory. The Chinese New Year (or Lunar New Year) begins February 8th with festivities beginning weeks in advance and lasting weeks after. Many travel to see family or attend festivals with friends during this time. Since production is lower during this time, modifications to inventory management strategy must be made since many wireless repair shops use parts coming from China.

2015 Winter Market Watch: iPhone 6 Screen Replacement Cost

2015 Winter Market Watch: iPhone 6 Screen Replacement Cost

We often hear concerns from phone repair shop owners about service pricing. Competitive pricing is important, but there are many factors to consider before setting pricing. Special offerings such as rush service, tempered glass screen protectors, cleaning cloths, or an extended warranty may add value to your repairs and help your customers understand the reasoning behind your pricing.