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Recently we've gotten some calls and emails from customers who are encountering proximity sensor issues on the iPhone 5, iPhone 5s and iPhone 5c. This is similar to past reported issues with the
iPhone 4 proximity sensor not working correctly after a screen repair -- particularly if another color screen was installed on the device.
Here at
eTech Parts we're lucky enough to speak with hundreds of repair shop owners on a daily basis; this gives us a chance to learn more about troubleshooting and repairing issues such as this. We recently got a helpful tip from our friend Jason at
iPhoneFix, who found his proximity sensor issues were eradicated once he transferred the proximity sensor hold from the original broken display to the new assembly.
How to fix iPhone 5/5s/5c Proximity Sensor Issue
Here's the issue: if there's no proximity sensor hold included on the replacement screen, the proximity sensor will not work correctly. You must transfer the
proximity sensor hold from the original screen (or purchase a new one) and adhere it to the new replacement screen.
If you no longer have the original
Proximity Sensor Hold for iPhone 5, you can find them on our website.
We are working with our vendors to ensure the quality of each and every
replacement LCD/digitizer is consistent and comes with the proximity sensor hold already included as part of the assembly. Until then, this issue can be solved with some
tweezers and 1-2mm
Red Tape adhesive! Thanks again to Jason at iPhoneFix for this helpful tip!
Thanks for reading and let us know in the comments below if this fix worked for you! Be sure to check out our
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