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Stop The Spread
- The CDC recommends that any employee showing signs of fever or respiratory illness stay home until they have been fever free for 24 hours.
- Have a sick leave policy in place that is consistent with public health guidelines and be sure your employees are aware of it.
- It is recommended to NOT require a doctor’s note for sick leave as medical facilities are extremely busy and may not be able to provide a note in a timely manner.
- Maintain flexible policies regarding employees needing to stay home to care for sick family members. With medical facilities filling up, employees may be needed at home to care for sick family members. Do not make an employee choose between caring for their family and you.
- Employees who show signs of respiratory illness (cough, shortness of breath, etc.) should be separated from their co-workers if possible and kept away from customers.
- Routinely clean areas that are frequently touched, such as workstations, doorknobs, and countertops.
- Take extra precautions when intaking a device. Wiping down devices with sanitizer during intake is strongly recommended,
- If a seemingly ill customer comes in, wipe down any areas touched once they leave.
- Protective gloves and masks are not recommended at this time, but should be used if cleaning a known contaminated area.
- While the immediate risk of exposure is low, it is best practice to have a plan in place in the event of an illness outbreak.
- Stay aware of conditions in your local community. If your community is suffering from an outbreak you need to have a plan for normal business operations to shut down if necessary.
- Be aware that this virus harshly affects the elderly and immunocompromised. Those employees should be granted extra leniency during an outbreak.
- Plan for absent employees. Even those who don’t contract the virus may be needed at home to care for the sick. Cross train all for essential business functions so your shop can continue operations even with a skeleton crew.
- Assess essential functions of your business and prioritize from there. Some non-essential projects may need to be temporarily suspended.
- Decide on a flexible sick leave plan and discuss the plan with employees. Try and figure out if there are any gaps in your plan before a crisis were to hit.
- Share your plan with local businesses and those in your supply chain. Ensure that you are not only keeping your employees safe, but the community as a whole.
- Not panic! Keep in mind this virus is typically less dangerous than the common flu. It will eventually pass and normal business operations will continue.
Additional Resources:
https://www.cnet.com/how-to/keep-coronavirus-off-your-phone-how-to-effectively-clean-and-disinfect-your-device/
https://support.apple.com/en-us/HT204172
https://www.forbes.com/sites/bradmoon/2020/03/09/in-response-to-coronavirus-apple-updates-iphone-cleaning-guidelines/#32dd1f3b678d
https://www.fastcompany.com/90475403/should-you-clean-your-phone-during-the-coronavirus-yes-and-heres-how-to-do-it-the-right-way