Posts tagged 'customer satisfaction'

At eTech Parts we aim to be your ultimate problem solvers and solution providers. Customer satisfaction is our number one goal and the driving force behind everything we do. We'll do just about anything to make our customers happy, but sometimes we need to ask what we could be doing better to further improve the eTech customer experience. Now we're asking YOU... What can we do better?  ...

Here at eTech Parts, we're always looking for new ways to improve what we do in order to offer the best possible service to our customers. During our nationwide survey conducted this past Spring, we were pleasantly surprised to learn most repair shops offer very generous warranty periods to cover faulty parts used during repair. "All repair shops surveyed offer at least a 30-day warranty on ...