Offering great customer service is important for companies in every industry, but in wireless repair your approach to customer service can make or break your business. It has the potential to make an impact on the perception of the wireless repair industry as a whole. Wireless repair is different from many industries because the "product" you sell is actually a...
At eTech Parts we aim to be your ultimate problem solvers and solution providers. Customer satisfaction is our number one goal and the driving force behind everything we do. We'll do just about anything to make our customers happy, but sometimes we need to ask what we could be doing better to further improve the eTech customer experience. Now we're...