iphone repair industry

  1. 5 Ways to Build Customer Loyalty

    5 Ways to Build Customer Loyalty
    April is International Customer Loyalty Month, but at eTech Parts we think customer loyalty should be celebrated all the time. Though purely by coincidence, April is also eTech’s anniversary month. This April marks our 7th year as the nation’s leading wholesale supplier of repair parts and tools for the wireless repair industry! At eTech Parts we believe customer service isn’t...
  2. Coming Soon.. Chinese New Year!

    Coming Soon.. Chinese New Year!
    Here at eTech Parts we've been bulking up our inventory to support you when industry-wide shortages hit. Getting your hands on wholesale repair parts iPhone during Chinese New Year can be tricky, especially if you don't prepare ahead of time. We'll do our best to stay well-stocked throughout the Chinese holiday, but we do suggest ordering a little extra inventory...
  3. 2014: A Year in Repair

    2014: A Year in Repair
    What a fantastic year to be part of the booming wireless repair industry! As we pause in reflection of the past year spent serving the Repair Community, we are inspired by the growth of the community and industry as a whole. 2014 was the year of Red Tape and the dawn of the gTool; it was the first year of...
  4. Inside the Repair Community: Infographic

    Inside the Repair Community: Infographic
    You may have noticed a recent survey we conducted, in which we asked the online Repair Community several questions ranging from repair shop operations to technical stuff, too. We gather this info to see what we at eTech Parts can do better to serve the wireless repair industry, as well as create helpful content specific to all aspects of this...
  5. 10 Things Your iPhone Repair Technician Wants You to Know

    10 Things Your iPhone Repair Technician Wants You to Know
    While we don't own a repair shop or fix any devices here at eTech Parts (besides our own), we have great insight into the lives of repair shop owners and technicians. One of the biggest struggles facing repair technicians today are the common misconceptions and things that consumers don't yet understand about the wireless repair industry. This has led us...
  6. How to Prepare for the Wireless Repair Expo

    How to Prepare for the Wireless Repair Expo
    "Success always comes when preparation meets opportunity." - Henry Hartman If you’re attending the Wireless Repair Expo in Las Vegas this September, preparation is key; with daily presentations, hands-on workshops, classes, and much more, you’ll have a lot to see in a very short amount of time. There are dozens of opportunities we hope you take full advantage of, but...
  7. Do you want to be the BEST or the CHEAPEST?

    Do you want to be the BEST or the CHEAPEST?
    If you’re running your own business, have you asked yourself this question? Making a conscious choice to be the best or the cheapest can make a dramatic improvement to your business, regardless of which option you choose. Each has its perks and benefits, depending on what you want for your business.  Photograph by yasinguneysu/Getty Images   However, one of the...
  8. 7 Common Misconceptions about Cell Phone Repair

    7 Common Misconceptions about Cell Phone Repair
    Here at eTech Parts we hear a lot about the cell phone repair industry from the media and the Repair Community -- including how the general public perceives the repair industry. While we do everything we can to educate the Repair Community and advocate for high industry standards, there are still several misconceptions that consumers have about repairing iPhones, Samsung...
  9. The Repair Community Defined: An Infographic

    The Repair Community Defined: An Infographic
    Recently at eTech Parts we surveyed members of our online Repair Community to ask them questions about various aspects of the industry and how they operate business on a daily basis. This is an accurate look at the iPhone, iPad and iPod repair business as of July 2013. Check it out - the results may surprise you!
  10. You tell us! My biggest mistake during a repair...

    Our loyal customer base is never shy when it comes to posting on our eTech Parts Facebook wall, and for that we couldn’t be more pleased. We love reading the replies and stories that surface whenever we post on Facebook, so a week ago we asked our followers to complete the sentence: My biggest mistake ever made during a repair...

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