Shop Talk

Let's talk tech!

  1. Repair Community Horror Stories

    Repair Community Horror Stories
    Has a customer's device ever been stolen from your shop? Have you ever spent hours working on a device only to find the device is beyond repair? We wish the best for all our customers and hope nothing like this ever happens to you, but everyone seems to have a repair "horror story" of their own. Oftentimes sharing stories of...
  2. Warranty Company SquareTrade Partners with Repair Shops

    Warranty Company SquareTrade Partners with Repair Shops
    SquareTrade could possibly be the newest ally in the smartphone repair industry, marking the first time a warranty company has partnered with a repair shop. After teaming up with the repair franchise UBreakiFix and Gadget Drop, SquareTrade released a statement including details of this newly formed alliance. Over 90 repair shops in the nation’s top metropolitan areas now form what...
  3. Repair Price Check : Spring 2014

    Repair Price Check : Spring 2014
    In the world of wireless repair, there aren't many industry standards to follow or uphold; this is especially noticeable when it comes to repair prices. Here at eTech Parts we surveyed over 100 repair shops across the country to find out what repair shop owners are charging for the most popular repair: a broken screen. We also asked what kind...
  4. Water Damage: Advising Your Customers

    Water Damage: Advising Your Customers
    Water damage is a hot topic among members of the Repair Community, simply for the fact that everyone handles water damage a little bit differently. From what they charge their customers for water damage repair to how they perform the repair, each repair shop is different. You've probably heard about the popular "rice method," which states if you put your...
  5. How much does it cost to fix an iPhone?

    How much does it cost to fix an iPhone?
    How much does it cost to fix an iPhone? Well, it all depends on who you ask. One of the great things about the Wireless Repair Industry is each repair shop has the freedom to create a unique experience for their customers. This allows for healthy competition within local repair communities and allows repair shop owners to customize their business...
  6. Repair Community: Attracting New Business

    Repair Community: Attracting New Business
    Small business owners understand the importance of attracting new business through marketing and advertising efforts. Repair shop owners are no strangers to this; we've seen some of the coolest promotional and marketing efforts from our own customers - many of whom haven't been in business for very long at all. If you're wondering how to advertise your business to attract...
  7. Water Damage: Diagnostic Fee or No Fix - No Fee?

    Water Damage: Diagnostic Fee or No Fix - No Fee?
    Recently we asked members of the Repair Community how much they generally charge to repair water-damaged iPhones and we received a variety of answers. We learned that there’s also a wide variation of how repair technician and shop owners handle charging for water damage repair. The post quickly turned into a hot topic debate with many differing views and opinions...
  8. Repair Community Media & Business : An Infographic

    Repair Community Media & Business : An Infographic
    It’s time to reveal the results of our eTech Parts Media and Business Community Survey! Recently we asked members of our Repair Community to complete a survey about small business practices and the ways they use media and marketing to the advantage of their business. We wanted to know all the details: which social sites are most utilized for business...
  9. Market Price Check: iPad 2 Repairs

    Market Price Check: iPad 2 Repairs
    Tablets are outselling PCs worldwide as consumers continue to find more great ways to utilize this amazing technology. Apple has sold over 170 million iPads since its release in 2010 and as more people switch to using tablets that number will continue to grow. Following the release of the iPad Air there will surely be an influx of people choosing...
  10. Featured Repair Shop : Spa City iRepair

    Featured Repair Shop : Spa City iRepair
    It isn’t often we pick favorites here at eTech Parts but out of all our wonderful customers, Miguel Brito is definitely one of the fan-favorites. Miguel Brito is the customer who can call with a complaint and still brighten your day. Always positive, pleasant and willing to share helpful feedback, Miguel Brito of Spa City iRepair is one of our...

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