Posts tagged 'troubleshooting tips'

Here at eTech Parts we’re always looking for more ways to educate and inform our Repair Community. We get tons of requests for repair guides and videos, and lots of calls about troubleshooting repairs. Parts that don’t initially work as intended are often deemed “defective” right away, when in reality some simple troubleshooting often solves the issue. Taking the time to run some simple trouble...

Over the past few months we've had several customer questions and concerns regarding the LCDs of screens for the iPhone 4S. We've received complaints of several 4S screens not lighting up at all. Finally we have a clue as to what could cause this to happen to customers while repairing these devices. We've recently learned that the new IC chips in the iPhone 4S LCD cables are only compatible wh...

As a customer service representative at eTech Parts, I get calls and emails from customers regarding issues that occur during screen installation. One issue I hear from several frustrated technicians is the plight of the torn cable. This is a common problem that occurs for many repair technicians, especially those who are still learning the tricks of the trade. When replacing the screen on an ...