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Running a repair shop isn’t an easy job. You guys made it known one of the largest problems you face is
hiring, training, and retaining technicians. Unanimously this was the biggest pain point most of you suffered from. A year or so ago we set out to help our customers solve this problem — and
eTech Training was born.
Having dependable and knowledgeable techs in your shop is vital to your long-term success. Here are 5 ways eTech Training can make bringing on new technicians, and training current ones, easier:
Give new techs hands-on experience, without potential breakage
Training new technicians is hard work. Not only do you have to set aside tons of your own time for training, you also have a high potential for breakage. Cables tear, screens crack, frames get bent, and the list goes on.
If you want to mitigate the amount of time and money you have to put into training your technicians, our 5-day repair fundamentals course is designed for technicians that have little to no experience with mobile and tablet repair.
During this course your technicians learn everything from ESD and workbench safety to basic micro-soldering and liquid damage repairs. Your techs return to you with the knowledge they need to tackle the most common repairs, on the devices your customers are actually using.
And did we mention your technicians will only work on fully functional devices? This way they know whether or not a repair performed was actually successful. No theory here, just real repairs.
Advanced repairs that set your shop apart
So you have a few technicians already that are efficient at the most common repairs. But what about the more difficult ones? If you’re turning those away, you’re losing money.
Not every micro-soldering, liquid damage, or glass-only repair makes sense. During our 3-day advanced technician course we’ll teach your technicians the most in-demand advanced repairs and more importantly, how to know which ones are worth their time.
Custom and remote courses built specifically for your shop
If one of our existing courses doesn’t fit your shop’s specific needs, we can design one that does. Want more hands-on training with specific devices? We’d be happy to help.
And if you can’t afford to lose your technicians for several days, we can even come to you!
Lifetime support, and we mean it
Any repair shop or independent technician that takes advantage of eTech Training is eligible for lifetime support. Seriously, we’ll
always be here to answer your questions, help you with the most difficult of repairs, and offer advice in any way we can.
You can think of our lifetime support as a direct line to industry experts whose number one goal is helping your shop succeed over the long-term.
Aftercare programs and continuing education
Coming soon!
Our number one goal here at eTech Training is to provide you with the most up-to-date resources both during training, and once you leave the classroom. In the next few months eTech Training graduates will start obtaining access to additional resources
only available to shops and techs that have went through our program.
These resources will be made available to all new eTech Training registrants as well as anyone who has already completed an eTech Training course.
How else can we help?
Whether you’re an independent technician or you own a chain of repair locations, we want to know how eTech Training can actively help you on-board and train dependable and reliable technicians. If you have any questions or feedback about our training programs, please
reach out!
