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eTech Training

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Battery Puncture - Number 1 RULE: Don't get burned!

Have you  ever wondered what’s the worst that can happen if you puncture a battery during a repair? Out of all the components inside of mobile devices the battery is the one that can potentially cause the most harm to the user or technician, not to mention destroy the device itself. When this happens, it's called a Thermal Runaway. The reason for this is the chemicals present inside of the b...
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Want a quick way to test 13 different iPhone models? Get a Test Box S200

The Test Box S200 is a great product to use if you find yourself needing to test new or buyback screens for iPhones. The Test Box S200 comes with a charging brick and cable along with the Test Box device. The Test Box S200 does not come with the individual cables needed to test the iPhones, however this product is universal to 13 different models of phones.  So if you have a test phone that you...
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2 Tips for how to avoid FPC connector damage!

Are you damaging FPC connectors? Here are Tech Bob’s Quick Tips for Common Causes and How to Avoid: The right tool, the right way... One of the most common ways the FPC connector is damaged is by disconnecting the cable. A scenario we commonly see is a spudger or just a fingernail is inserted to deeply underneath the cable, the connector is hit, and the plastic pins are knocked loose....
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iPHONE REPAIR PRODUCT REVIEW: Nasan Protection Mold - Great for iPhone Back Glass Removal!

The Nasan Protection Mold is a metal template that protects the iPhone during the laser process. Such a simple concept helps prevent you from damaging an iPhone when using a fiber laser to remove back glass adhesive.  As the laser runs its patterns over the phone, the mold protects the iPhones vital areas preventing damage to the frames bezel, camera, wireless charging, charging ports or flexes...
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Avoiding iPhone long screw repair damage

Repair from iPhone screw damage is something we started seeing around iPhone 5. This tends to happen with the screws holding down the bracket for the display cables. These screws are different sizes and if you mix them up, you’re going to run into an issue where the screw goes past it’s mount on the board and it actually drills into the board damaging traces. The biggest tip we can give you to ...
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Quick iPad Repair Tips

Here are some tips we recommend when repairing an iPad which helps speed up the process and avoid common issues that can occur. 1. Identifying the iPad: Why this is important? You need to know how to open the device which varies by model. In addition, you want to make sure you have the right part for the repair. When it comes to iPads there are certain models that look very similar but to te...
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Tech Tip: Touch issues on the iPhone 11

The iPhone 11 has recently seen a surge of touch related issues which have been acknowledged by many including Apple. This article covers the common symptoms, causes, resolutions.  We have also included a summary on the recently introduced Apple Display Module Replacement Program to address the issue for affected devices. Common Symptoms Touch not responding at all or only in certain pl...
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Maximizing Sales - After the Repair

You have completed the repair, your customer is happy, you’ve earned margin to cover your expenses, but you’re still running on thin margins.  The competition down the street is seems to be offering deep discounts.  How do you earn extra margin after the sale? Well, you can make sure that every customer goes home with a referral offer for friends and family. You can ask for good Yelp or Goog...
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eTech - New Interactive Parts Finder!

Not sure how to find the perfect part?  Try our new parts finder! It’s easy to use by clicking on the phone model you want to search.  Then you can choose the inside or back of the screen to locate the part you’re looking to purchase.                         Not sure where the part is locat...
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Got Laser?

We are constantly looking for new ways to innovate and provide customers with tools or services that help them achieve better repair results. Whether that’s an electric screwdriver or tip to makes your job easier, we’re constantly looking for items that we can bring to you. One tool that we use in our repair facility is a M-Triangel Fiber Laser, which is a laser machine that burns away the...